Terms & Conditions

PLEASE READ THIS DOCUMENT CAREFULLY!

IT CONTAINS VERY IMPORTANT INFORMATION

 

Last updated: April 20, 2020

1.  Our prices include measurements, fabrication, delivery, and installation of materials specified       above unless otherwise stated.

2.  The proposed price is subject to change if there are any changes to the size or configuration         after the final field measurement, or options not listed in the actual proposal.

3.   Before Inscape Designs will measure, the customer must have prepared a sound, true, level        and  plumb measurement area.

4.   All the Material shall be furnished in accordance with the respective industry tolerances of             colour variation, thickness, size (+/-2mm), texture and performance standards.

5.   Inscape Designs will not be responsible for any discrepancies in customer provided                        measurements.

6.   Price does not include evening or weekend hours. Normal working hours are 8:00 am to                4:00 pm Mon.-Thurs and 8:00 am to 12:00 pm of Fri. Any work outside of the office                          hours must first be approved with a signed Variation Order, and signed off by management.

7.   If existing obstructions are needed to be removed or the customer 's structure needs to be             modified or corrected for installation, Inscape Designs reserves the right to require                       the customer to modify the work area. If this action results in an installation time

       increase and/or reschedule,  extra charges may incur.

 

8.   For warranty information on your specific product, please visit www.inscapedesigns.co.za or        contact our offices. Inscape Designs shall not be responsible for damage to its work by                  others. Inscape Designs will not be responsible for special incidental or consequential                  damages.  PLEASE ENSURE ALL BUILDING IS FINISHED BEFORE THE FINAL PRODUCT IS TO              BE INSTALLED.

 

9.   In case, Inscape Designs is providing labour to install "customer provided" materials,                      Inscape Designs is not responsible for any damages to customer's own glass or any other            materials provided, involved in, surrounding, or in the area of the work being performed.

 

10.  Any items not specifically listed and priced in the above bid proposal are excluded; any                   changes from this proposal to hardware or materials listed may cause a change in pricing             and will be subject to a written Variation Order and approval by management.

 

11.  Signed Change/Variation Orders must be received and approved by Inscape Designs and             Contractor prior to any additional work being performed and it is understood that the                   Change/Variation Order may increase material delivery times and/or prolong work time.

 

12.  Lead times given are based on information received by suppliers and manufacturers and               are subject to change at any time and without notice, therefore Inscape Designs shall not             be held responsible for reasonable delays caused by suppliers and manufacturers.

 

13.  If Contractors assert non-payment due to non-payment from Owner, Inscape                                 Designs reserves the right to contact said Owner regarding the status of payments on the              Project.

 

14.  One trip for Field Measurements and one trip for installation per project is included in the             quoted price, unless otherwise stated.

 

15.  Field Measurements will be taken after we are notified that the areas of our scope are ready         for measurement. Additional trips required, due to openings not being ready and/or                       unacceptable installation conditions, will result in R150.00 per trip charge within a 50 km                radius, additional charges apply per kilometer there after.

 

16.  The following is excluded: Final protection and cleaning, Glass or Mirror breakage by others,         Testing, Engineering, Permits, Bonds, Demolition. Temporary Enclosures, Repairs or                         Modification of Existing Opening or Frames, Core Drilling for Floor Closures, Any Electrical             Work, or plumbing, unless noted in the scope of work.

 

17.  Invoice will be provided upon request.

18.  Removal of existing materials may damage materials and/or surfaces during the removal of         the said materials or may expose tile/structure issues. Inscape Designs does not assume             any responsibility for damages due to or during removal of existing materials. Additional               trips required due to these issues will result in R150.00 per trip charge within a 50 km radius         additional charges apply per kilometer after.

 

19.  All Orders are to be paid with 80% Deposit at the time of order acceptance sign off.

       All outstanding balances have to be paid on the date of installation before installation will             commence.

 

20.  All glass and/or mirror products must be inspected at the time of pick up/delivery or                       installation. Inscape Designs is not responsible for glass and/or mirror once it leaves the               store premises or has been accepted after and signed off at/after delivery/installation.

 

21.  Packing is available for an extra charge and must be requested at the time of order. It is the         responsibility of the customer to have a suitable vehicle that is prepared to handle the                   materials to be picked up. It is the customer's responsibility to load materials. Inscape                  Designs or its agents cannot load your vehicle.

 

22.  During loading, Inscape Designs or its agents will not be held liable for any damages to                 vehicles, personal items in the vehicle, or any bodily injuries that may occur during loading             and transportation.

 

23.  All Freight (Common Carrier) shipments are Curb Side Delivery.

 

24.  On acceptance of the price quoted for the order, Customer agrees to pay the 80% deposit            for materials and labour, and the balance upon installation.

 

25.  Customer agrees that in the event of any action or proceeding brought for the recovery of           amounts due for products or merchandise or services obtained from Inscape Designs to               pay all costs of collection including but not limited to attorney's or collection agent's fees.

 

26.  Inscape Designs is not responsible for any existing structural issues that may interfere with         the installation and/or lead to unsightly reveals. Any or all structural modifications that may           arise before, during, or after the glass installation are explicitly the customer 's responsibility.

27.  Once the delivery/installation appointment for your project is confirmed, this time will be                reserved just for you. If you are unable to keep this appointment, we will need a notification          at least one business day in advance. Otherwise, there may be additional trip charges and              further delays due to our scheduling load.

28.  Inscape Designs will not hold stock beyond 30 days after purchase date. Customer items             must be picked up during this period. We do not accept responsibility for abandoned items.         At the end of 30 days, Inscape Designs will discard all remaining items, and no refunds will           be issued.

29.  Inscape Designs reserves the right, in its sole discretion, to add to, remove, modify or                   otherwise change any part of these Terms and Conditions, in whole or in part, at any time.             No modifications are to be made by redlining, initialing, or changes in the writings, except as         otherwise expressly contemplated herein, changes will be effective when approved and                 signed by two Inscape Designs managers.

30.  Your continued use of Inscape Designs site following the posting of any changes to these             Terms and Conditions will mean you accept those changes.

SERVICE AREAS

Gauteng
Eastern Cape
Western Cape
Northern Cape
North west province

Kwazulu Natal

Free State
Limpopo
Mpumalanga

GET IN TOUCH

Tel.  082 460 1764

e-mail.  hello@inscapedesigns.site

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